I am an American, can I go to Cuba legally?
Yes, you can travel to Cuba as a US citizen! Although, the United States is the only country that restricts its citizens from traveling to Cuba for touristic reasons, however, the U.S. does allow travel to Cuba under one of 12 permitted travel categories. Of these categories, most of our travelers are traveling under either "Support for the Cuban People" or "Educational People-to-People" travel.
For more information on Cuba travel entry requirements, please see here and our Support for the Cuban People and People to People Educational Travel page.
What about security and comfort in Cuba?
Cuba has good structure in place for visitors coming to see the island. Cubans are naturally open and friendly and there is a remarkably low crime rate in comparison to other relatively poor countries. Travel to Cuba does require a flexible attitude as there may be a lack of hot water at your Bed and Breakfast, schedules may not run exactly on time, and finding many things we take for granted (soap, toothpaste, snack foods) can be a challenge. That said, the people of Cuba are kind and welcoming, and they want us to get to know their people, culture and island! Because many of our tours are active with sea kayaking, hiking, cycling and transport, there are inherent risks which would be the same regardless of where you are traveling. Several people on our staff have visited Cuba recently so feel welcome to contact us with any concerns or questions.
What is the weather like? When should I visit Cuba?
Our favorite time to visit Cuba is the dry season, between November and April, when the high temperatures are generally between 75 and 80 degrees F, lows generally in the 60's F, and the average rainfall is at its lowest. This is also the time of year when you will avoid the summer crowds and the worst of the Caribbean humidity. The rainy season runs from May through October, and these months see the highest temperatures and humidity. The most active tropical storm months are September and October. For a complete month-to-month guide on Cuban travel weather, go here.
Do I need a VISA to travel to Cuba?
You need what is called a Cuba Tourist Card (aka Cuba Tourist Visa). It is just as important as your passport and is required when you go through customs and immigration upon arrival in Cuba. The commercial airlines departing from the US will have these for sale when you check-in at the airport or they will have a “Cuba Ready” kiosk near the departure gate where you can purchase one for a price that ranges from $50 to $100. Some airlines connect you with a service where you can purchase the Tourist Card online ahead of time. We always recommend checking with your airline about the Cuban Tourist Card to find out what your options are for purchasing the card. It is also possible to buy your Cuba Tourist Card from Cuba Unbound for a cost of $70. If you purchase one at the airport, be very careful when filling the form out because if you make a mistake you will have to buy a new one.
What are my flight options to Cuba?
There are now many options for commercial flights between the US and Cuba! It is also possible to fly via Mexico or other countries. While the vast majority of travelers will fly in and out of Havana’s Jose Marti International Airport, there are ten cities with international airports on the island, so there are many possibilities. Airlines with direct flights from the US include American, Delta, United, Southwest, JetBlue and Alaska. American Airlines serves more Cuban airports than any other US airline. The right airline for you will depend on your home location and preference.
What is the luggage allowance? Are there weight limits?
It is always best to check with the airline(s) that you will be traveling with for specific luggage allowance policies. Most airlines charge for checked bags, and we recommend avoiding checked bags whenever possible.
I heard Travel Protection/Health Insurance is mandatory. Is that true?
All travelers to Cuba must have Cuban-specific health insurance as required by law in Cuba, and the company providing your insurance plan must have the ability to make payments from a non-U.S. banking institution. The mandatory level of insurance required to travel to Cuba is likely included in the cost of your commercial flight to and from Cuba, although we do recommend verifying this with your airline. Guests may purchase supplemental coverage at their discretion and we highly recommend it, as the mandatory level of coverage included with your ticket is quite low, both for medical coverage in case of illness/injury while on your trip, as well as for emergency evacuation or repatriation. In addition, some guests will want a travel protection plan that protects them in case they must cancel their trip for any number of reasons. We have partnered with Travel Insured International for supplemental coverage. The cost of this additional coverage will vary based on coverage amount, age of traveler, and length of travel.
What is the currency in Cuba? Can I use the US Dollar?
The CUP, "Cuban Peso" is the single currency of Cuba. Visit our Cuba Currency page for additional information regarding money in Cuba.
Can I use a Credit Card or ATM/Debit Card in Cuba?
The short answer is probably not. However, this is another travel detail that may change in the coming months. For now, it is best NOT to count on debit and/or credit cards working in Cuba. Centennial Bank does issue a debit card that works in Cuba. If you have a card issued by a non-U.S. bank, it may work. However, there are very few businesses that accept credit cards, so they are not that useful.
Plan to bring enough cash to cover all your expenses in Cuba – and then bring a little extra to have “just in case.” You can always bring home what you don’t spend.
What is a Casa Particular?
This is something you'll hear in Cuba a lot. Casa particular is a phrase meaning private accommodation or private homestay in Cuba, very similar to bed and breakfast. Some casas have just a simple room in a family’s home, while some are more similar to a boutique hotel. There are thousands of casas in Cuba and these privately-owned places are what we use for all our tours.
Can I stay in hotels while in Cuba?
Yes, U.S. Citizens and "Persons of U.S. jurisdiction" are allowed to stay in certain hotels in Cuba as long as they are not on the U.S. Department of State Cuba Restricted List. On our tours we use a mix of hotels and casa particulares (Bed & Breakfasts) depending on group size, guest wishes and other factors.
What is the food like in Cuba?
Cuba's food has not generally been known as its strongest attraction in recent decades, as trade embargoes and the general economic situation has limited access to ingredients. However, things are rapidly improving as the political situation changes and restrictions ease, and foodies often love Cuba for the overall culinary experience, spices, and variety of dishes served. Traditional Cuban cuisine is a unique and interesting blend of African, Caribbean, Spanish, and Native American food. Seafood, rice, beans, and local fruits are likely to be common items on your plate. You may encounter very simple meals along the way, but even these simple dishes can be a memorable experience when prepared by a traditional Cuban chef or owner of a casa particular. We have carefully selected unique and authentic restaurants that will give you a taste of this varied and authentic cuisine. We are sure that along the way on your Cuba Unbound tour, your taste buds will be doing the rumba!
What electrical outlets are used in Cuba? Will I need an adapter or converter?
The electrical current in Cuba is 110V with a current of 220v (same as the U.S. and Canada). Therefore, you should not need a converter. However, while most outlets are of the same type as those in the U.S. and Canada, there are a few rare places that have the round two-prong type like those in France.
Let's talk about Cuba Cigars and Rum. How much can I bring home?
US Travelers are not allowed to bring any Cuban alcohol or tobacco products to the U.S.
Will my cell phone work in Cuba? What about internet access?
We strongly advise you to approach your Cuba Unbound tour as an opportunity to completely unplug. If you embrace that attitude, we believe you will have a most authentic Cuban travel experience. While cell phones are not uncommon in Cuba, there are only a few US cellular companies that have service in Cuba including Verizon and AT&T. Check with your provider to see if they have coverage in Cuba.
Internet service is also very limited but has expanded greatly in the past two years. Whenever you see groups of people gathered in one location and staring at their phones, you can bet there is WiFi. Often this is town parks, and sometimes in hotel lobbies. You have to buy an Internet card to access WiFi. As of June 2019 the cost is 1 CUC per hour. Your Cuban guide will help you purchase these if you so desire.
If there is an emergency, our guides are equipped to communicate using phones and internet as needed.
Gifts to Cuba?
Gifts for Cuban friends you meet along the way - This is a complex subject that we hope you will take a moment to reflect on. We understand that some people truly enjoy sharing their bounty and we believe there is an appropriate and conscientious way of doing so that reinforces dignity and respect rather than the flawed image of a charitable savior.
We are very sensitive to the idea that we don't want to contribute to a culture where children see tourists and immediately think "I'll go ask for candy or a pen." Or where adults view tourists as if they are a vending machine. Our goal is to provide meaningful interaction with people and establish genuine relations across a diverse world.
If you are interested in supporting the economic empowerment of Cuba’s people, we encourage you to purchase locally made products and support small businesses along the way. There are also organizations well equipped to provide large scale support across Cuba for health, education and more such as CARE (https://www.care.org/country/
It can be appropriate to bring some gifts to give to people along the way, in the manner in which you might give a token of appreciation to a friend. However, the giving needs to be done in a sensitive way and after some sort of relationship is established between you and the local people you are meeting.
Many of our trips stay in Casa Particulares, which are private homes set up like a Bed & Breakfast. These are great places to meet a local family and get to know more about Cuba. At the same time, these people are already more well off than most Cubans as they are renting rooms in their homes. The most appropriate gifts for your hosts might be small souvenirs from your home town such as postcards to show them what it looks like, or some specialty product from your region.
Along the way you'll meet many musicians and they always have tip baskets set up. We encourage you to contribute to those, but you might also think about bringing guitar or bass strings, or saxaphone reeds.
If you do decide to bring gifts, they should be things that won't simply end up in the landfill because they are cheap and break. Things that require batteries are also not a good choice as batteries are expensive for Cubans and they have no recycling system for them. Here are a few ideas: Because Cubans have limited access to the internet, flash drives are common and quite expensive for the average Cuban. Travel umbrellas, small solar lights like "Luci Lights", crayons, colored chalk, rubber playground balls, inflatable globes, quality bandaids, quality kitchen gloves and sponges, simple medicine like ibuprophen, etc. can also be meaningful gifts for families you meet along the way. Our guides are happy to help you with any questions you may have and coordinate your efforts.
Remember too that the service industry in Cuba is just like anywhere else in the world. Hotel bellhops, taxi drivers, servers in restaurants and bars all depend on tips as part of their wages. Cuba Unbound includes most all incidental tips on the trip (at group restaurant meals, hotel baggage handling, etc.) but you are always welcome to add your own tip over and above this. This money makes its way into the economy and in the end also is a big help to the locals. Again, your guides are happy to help navigate what an appropriate amount might be.